Find out how Devoteam A Cloud as an AWS Premier Partner and Elite ServiceNow Partner, can help integrate Amazon Connect and ServiceNow for an optimised employee and customer experience. It can improve the customer service experience and deflect interactions away from the service desk by offering an omnichannel experience with self-service and automation capabilities linked to knowledge management.
Devoteam can offer you the support and guidance to build or enhance your employee and customer experience platform.
How is your company dealing with this common challenge and aspiration?
If you would like to know more about customer experience with Amazon Connect, follow the link: https://uk.devoteam.com/customer-experience/
About Devoteam A Cloud
With 500 clients across Europe, Devoteam A Cloud offers excellent know-how on AWS technologies since 2012. Our team of 500+ AWS experts supports customers with scalable infrastructure, new ways of thinking and operating enabled by AWS so that they can explore new possibilities, re-invent their business, and evolve into an enterprise platform.
Devoteam A Cloud is AWS Premier APN Consulting Partner, with 4 competencies: DevOps, Data & Analytics, Security, Migration. In 2021, it was awarded AWS APN Migration Partner France, following 2020, where Devoteam was awarded AWS APN Consulting Partner of the Year.