Support
At Devoteam, we prioritise delivering solutions that empower organizations to become self-sufficient and self-reliant. Our offerings include additional aftercare support and training, tailored to meet your specific needs and ensure your continued success.
Aftercare
We provide extended early life support to ensure that your organization has prompt access to assistance with our developments and customizations. Our goal is to ensure that you have a seamless experience with our solutions and feel supported every step of the way.
Tweaks
After the implementation, teams often discover new improvements, customizations, and use cases that were not initially considered. To assist with these changes, our team provides an aftercare package that offers prompt support to implement them or guide customers on how to achieve their desired outcomes. We understand the importance of adaptability and strive to ensure that our solutions can evolve with your organization’s changing needs.
Customer Success
We can assign a dedicated Customer Success Manager to work with your organization and create a roadmap to schedule development and improvements to your Atlassian solution. Our team collaborates closely with your organization to identify how you can leverage the full potential of the Atlassian stack.
Knowledge Insights, news & events.
June 25, 2024
GenAI Enterprise Knowledge Use Case – Cost Management
Using AI applications, such as Amazon Q Business, has a…
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June 5, 2024
Enterprise Knowledge solves one problem and reveals another: Data Management
Enterprise Knowledge is a key use case for GenAI and…
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June 3, 2024
Intelligent Solutions for a Sustainable World: The Intersection of Technology and AI
Conversing with artificial intelligence was once a fantastical notion embodied…
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May 23, 2024
Integrating AI Chatbots into Your Enterprise Knowledge Strategy with Amazon Q Business
Following on from part 1 of our series on Enterprise…
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May 20, 2024
Enterprise Knowledge and GenAI
Many of us have now had some experience with Generative…
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May 10, 2024
Amazon Q Developer – Assisted Proof Of Concept
What is Amazon Q Developer ? Amazon Q Developer is…
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May 10, 2024
Leveraging GenAI: A Game-Changer in Software Engineering
In recent years, the integration of artificial intelligence (AI) into…
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May 1, 2024
Embracing AI: Navigating the Future of IT with Confidence
I’ve been immersed in the IT world for over 25…
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April 22, 2024
Unlocking the Power of DORA Metrics in Enterprise IT
Executive Summary DORA metrics measure software development and operations (DevOps)…
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April 16, 2024
Code Quality in MuleSoft Development: Leveraging SonarQube
Maintaining code quality and ensuring API reliability is essential to…
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March 21, 2024
Reflecting on the Path to Sustainable IT: A Personal Insight
See the latest blog from Graham Zabel, Head of DevOps…
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March 19, 2024
Enterprise DevOps Governance
In a large enterprise, DevOps leaders may be required to…
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