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Support

At Devoteam, we prioritise delivering solutions that empower organizations to become self-sufficient and self-reliant. Our offerings include additional aftercare support and training, tailored to meet your specific needs and ensure your continued success.

Aftercare

We provide extended early life support to ensure that your organization has prompt access to assistance with our developments and customizations. Our goal is to ensure that you have a seamless experience with our solutions and feel supported every step of the way.

Tweaks

After the implementation, teams often discover new improvements, customizations, and use cases that were not initially considered. To assist with these changes, our team provides an aftercare package that offers prompt support to implement them or guide customers on how to achieve their desired outcomes. We understand the importance of adaptability and strive to ensure that our solutions can evolve with your organization’s changing needs.

Customer Success

We can assign a dedicated Customer Success Manager to work with your organization and create a roadmap to schedule development and improvements to your Atlassian solution. Our team collaborates closely with your organization to identify how you can leverage the full potential of the Atlassian stack.

Knowledge Insights, news & events.

June 25, 2024

GenAI Enterprise Knowledge Use Case – Cost Management

Using AI applications, such as Amazon Q Business, has a…

#AMAZON Q#AWS#COSTS#Q#QBusiness
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June 5, 2024

Enterprise Knowledge solves one problem and reveals another: Data Management

Enterprise Knowledge is a key use case for GenAI and…

#AI#Artificial Intelligence (AI)#AWS#DataManagement#QBusiness
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June 3, 2024

Intelligent Solutions for a Sustainable World: The Intersection of Technology and AI

Conversing with artificial intelligence was once a fantastical notion embodied…

#AI#Artificial Intelligence (AI)#Data#Innovative Tech
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May 23, 2024

Integrating AI Chatbots into Your Enterprise Knowledge Strategy with Amazon Q Business

Following on from part 1 of our series on Enterprise…

#AI#Artificial Intelligence (AI)#AWS#EnterpriseKnowledge#GenAI#QBusiness
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May 20, 2024

Enterprise Knowledge and GenAI

Many of us have now had some experience with Generative…

#AI#Artificial Intelligence (AI)#Innovative Tech
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May 10, 2024

Amazon Q Developer – Assisted Proof Of Concept

What is Amazon Q Developer ?  Amazon Q Developer is…

#AWS#Strategy
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May 10, 2024

Leveraging GenAI: A Game-Changer in Software Engineering

In recent years, the integration of artificial intelligence (AI) into…

#Artificial Intelligence (AI)
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May 1, 2024

Embracing AI: Navigating the Future of IT with Confidence

I’ve been immersed in the IT world for over 25…

#AI#Artificial Intelligence (AI)#Business Platforms#Communications & IT#Innovative Tech
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April 22, 2024

Unlocking the Power of DORA Metrics in Enterprise IT

Executive Summary DORA metrics measure software development and operations (DevOps)…

#Sustainability
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April 16, 2024

Code Quality in MuleSoft Development: Leveraging SonarQube

Maintaining code quality and ensuring API reliability is essential to…

#Business Platforms
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March 21, 2024

Reflecting on the Path to Sustainable IT: A Personal Insight

See the latest blog from Graham Zabel, Head of DevOps…

#Sustainability
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