Meet our speakers
Lead ServiceNow Employee Workflow Consultant
As a specialist in ServiceNow HR Service Delivery, Raphael helps large organisations adopt processes and tools that help people work better and more effectively, whilst improving the employee experience.
Principal Consultant ServiceNow
Martina has a wealth of HR experience with a strong consulting and operational background within some of the largest global organisations. Martina has a strong interest in the overall digitalisation and automation of HR processes and journeys as these topics will radically change both the employee experience and organisational operating models.
Lead ServiceNow Consultant
Michal has vast experience with ServiceNow, ranging from ITSM and integrations to Service Portal and HR Service Delivery. He advised, and configured HR services for many clients in different industries across Europe
ServiceNow Pre-Sales Lead Consultant at Devoteam N Platform
Kevin specialises in customer and employee workflow transformation, with a ServiceNow career spanning pre-sales, delivery and strategic consultancy. Kevin helps organisations of all sizes to scope and plan ServiceNow projects that are realistic and achievable, aligned to desired business and strategic outcomes.
Employee Workflows Product Management, EMEA at ServiceNow
Helping organisations change, largely through transforming (HR) business processes and helping HR transformation create greater value for organisations.
- Welcome and Introduction by Devoteam
- Introduction by ServiceNow
- Shift to Shared Services / GBS
- ServiceNow HR Service Delivery Essentials
- Focus on Employee Experience
- Customer Success Story
- Breakout sessions
- Deployment Best Practices
- Maturity Levels & HRSD Features
- Upcoming Release Features
- Conclusion & Key Takeaways
If you have any questions on the University of HRSD, please fill in your details and a member of our team will be in touch.