Meet our speakers
Practice Director at Devoteam N Platform
Having begun his career working heavily with the CMDB, Amal has amassed significant experience working with some of the largest companies in Service Integration and Management (SIAM) and Enterprise Service Management (ESM) design, implementation and operational capacities, delivering at CxO level.
ServiceNow Pre-Sales Lead Consultant at Devoteam N Platform
Kevin specialises in customer and employee workflow transformation, with a ServiceNow career spanning pre-sales, delivery and strategic consultancy. Kevin helps organisations of all sizes to scope and plan ServiceNow projects that are realistic and achievable, aligned to desired business and strategic outcomes.
Regional Outbound Product Manager at ServiceNow
Experienced IT solution, design and service management architect. Extensive industry experience working in both the public and private sector in the UK and in Europe.
ServiceNow Solution Leader | CSM Trainer at Devoteam
ServiceNow Technical Manager and CSM trainer, currently living in Luxembourg. Have been working for Devoteam for the past 7 years and am passionate about ServiceNow with a focus on ITSM, CSM and ITOM.
Director ServiceNow (PMP) at Devoteam
A functional IT consultant and program / project manager with 10 years of experience in the areas of process digitization and automation (especially ITIL and eDiscovery processes) as well as software implementation / transformation (especially ServiceNow). I have worked for many different enterprise size customers and led large international teams to successfully complete complex transformation programs.
- Welcome and Introduction
- CMDB on the Now Platform
- CMDB Value
- CMDB Challenges
- The CMDB Journey
- CMDB Maintenance Best Practices
- New and Upcoming Features
If you have any questions on the University of CMDB, please fill in your details and a member of our team will be in touch.