Welcome to The University of HR Service Delivery – an interactive workshop for HR and service management professionals who seek to get their organisation’s HR service back on track.
Join us to hear how ServiceNow’s HR Service Delivery solution, with employee experience at the forefront, can help your organisation to transform and optimise your HR services. Hear from ServiceNow about the latest trends and shift to the Global Business Service model, along with practical real-world advice from Devoteam about implementation approaches and best practices. You will have an opportunity to engage with our subject matter experts via breakout rooms, polls, and Q&A.
Speakers
Speaker 1
Anne Granet
Pre-Sales Manager and Employee Workflow Champion EMEA
Speaker 2
Hitesh Tailor
Global Director, Partner Acceleration, HR Service Delivery & GBS at ServiceNow
Speaker 3
Martina Hauschild
Principal Consultant ServiceNow
Speaker 4
Raphaël Cesco
Lead ServiceNow Employee Workflow Consultant
Speaker 5
Michal Hančar
Lead ServiceNow Consultant
Speaker 6
Kevin Radman
ServiceNow Pre-Sales Lead Consultant
Kevin specialises in customer and employee workflow transformation, with a ServiceNow career spanning pre-sales, delivery and strategic consultancy. Kevin helps organisations of all sizes to scope and plan ServiceNow projects that are realistic and achievable, aligned to desired business and strategic outcomes.