Configuration Management Database, or the CMDB, is essential to effective operations of most organisations. However, keeping a healthy CMDB, that is always up to date and accurate is a challenge. For some organisations it seems impossible and is a challenge that must be addressed.
Does this sound familiar? If so, you’ve arrived at the right place. Welcome to The University of CMDB – an interactive workshop for service management professionals who seek to get their organisation’s configuration management back on track.
Join us to hear about the most common challenges faced and learn how you can use best practice to overcome them. We will also show you how the power of the CMDB can be unlocked with ServiceNow ITOM. You will have an opportunity to engage with our subject matter experts via breakout rooms, polls, and Q&A sessions.
There is only a limited amount of spots available, so register today!
The workshop takes place on Thursday 09 March 2023, 10:00 AM – 1:00 PM (GMT)
Practice Director at Devoteam N Platform
Having begun his career working heavily with the CMDB, Amal has amassed significant experience working with some of the largest companies in Service Integration and Management (SIAM) and Enterprise Service Management (ESM) design, implementation and operational capacities, delivering at CxO level.